Privacy Policy

Welcome to shilpotaan.com (“we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Account credentials (username, password)

b. Transaction Information

• Order details

• Payment method (via third-party processors; we do not store card details)

c. Device & Usage Data

• IP address

• Browser type

• Operating system

• Pages visited and time spent

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your orders and payments

• To create and manage your account

• To communicate with you (order updates, promotions, support)

• To improve our website and customer experience

• To prevent fraud and enhance security

• To comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings

• Analyze site traffic and behavior

• Serve personalized content and offers

You can choose to disable cookies via your browser settings, though it may affect site functionality.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment gateways, courier partners)

• Legal authorities, if required to comply with the law or to protect our rights

• Analytics and marketing tools (aggregated and anonymized data only)

5. Data Protection

We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Delete your account and data (where applicable)

• Opt-out of promotional communications

To exercise your rights, please email us at support@shilpotaan.com.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site means you accept those changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 Email: shilpotaan@gmail.com